STORE POLICY
CUSTOMER CARE
At Adalene, customer care is not a department — it's a commitment. Every question, concern, or request matters to us, and we treat each one with the same attention we give to our designs. Whether you need help with sizing, an order update, or simply want to know more about a piece, we're here.
Reach us at supportadaleneforwomen@gmail.com and expect a response within 1–2 business days. We don't do automated replies. You'll always hear from a real person.
PRIVACY & SAFETY
Your privacy is taken seriously here. Any personal information you share with us — name, address, payment details — is used solely to fulfill your order and improve your experience with Adalene. We do not sell, trade, or share your data with third parties for marketing purposes.
All transactions are processed through secure, encrypted channels. We use trusted payment providers to ensure your financial information is always protected. If you have questions about how your data is stored or used, contact us directly — we'll be transparent.
WHOLESALE INQUIRIES
We are open to working with carefully selected retailers and boutiques that share our values: quality over volume, intention over trend. If you represent a space where Adalene would feel at home, we'd love to hear from you.
We review all inquiries personally and respond within 5 business days. We do not work with mass-market or fast-fashion retailers.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments